Change Management
Released:
01. November 2012
Developer:
Systems Integration Center
Abstract

Use this app to process a change request according to the change request definitions of ITIL v3, section change management. Plan and coordinate the resources needed to deploy changes within the predicted cost, time and quality estimates. Authorize or reject a proposed change as well as ensure preliminary scheduling and incorporation into the schedule for change implementations. Record all the details of a change and document the changes' lifecycle.

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Casetypes
Classification

Business Class:
 Request
Business Area:
 Bimixs4U
Business Type:
 Change Request Management ITIL