Use the Bimixs Apps directly and for free, just sign-up and
create your own Bimixs account. You want to customize
an App? Download the App's definition file and extend it.
Bimixs is a Case Management system in the cloud, Apps are
Casetypes implemented for specific application domains.
Casebooks are Microsoft Excel files, which contain the
definitions of the Casetypes. Use the Casebooks as templates
for defining your own Casetypes, including forms and rules.
No programming is required, you only need to have installed
Microsoft Excel locally, in order to use the Casebooks.
Once downloaded and modified, upload them again and the
new Casetypes are ready to use immediately, for you and
your users only, in the BIMIXS cloud.
Resolve customer issues faster and speed up
the process of customer service issue resolution.
Customer Services includes many different
casetypes for direct usage. Examples are Requests
for documents, offerings, call-backs or appointments.
In addition, Tasks for product support or issue resolution
management as well as complaints management are included.
Check the audit-trail to see in more detail, who did what,
when and why - including customer's activities. Just Invite
your customers to work together with you, thus increasing the
transparency, efficiency and quality of your customer services.
Coordinate the acquisition activities of your partners
and employees with your opportunities.
Ensure that people involved are aligned with your
messaging and positioning. Activities like i.e.
Requests for offerings, callbacks, appointments or
forecasts are included in this App. Better coordinate
your acquistion activities and watch commitments.
Make visible internal/external issues in context and
optimize the way, such issues are worked-out.
Human resource tasks normally involve many people across different
internal as well as external departements. Many of these tasks are
non-recurring, respectively results are not predictable. Using this
App, HR-People can invite co-workers as needed, coordinate all of
the tasks using a case, getting approvals and have documented
decision making at the same time. Tasks like i.e. finding the right
talents for the company or other recruiting activities can be
orchestrated with this App.
Standardized processes like who's taking care for new employees
when start working involves organizing a lot of things, like i.e.
access to buildings and software systems or organizing the
workplace, all this can be coordinated and managed in a case. Thus
enhancing transparency, quality and efficiency of your services.
Coordinate and control your project teams.
Who is doing what, since when and with whom.
Assign work-packages and subtasks to your project team members
and you'll have full transparency about who is doing what, why and
with whom. Even more, time-efforts are calculated automatically,
nobody has to waste time when reporting his efforts and filling-out
timesheets. Just leave the case or subtask open while working on.
Using the Case Management approach to work on use-cases in
projects makes a lot of sense. With this App you manage and
document the projects' dynamics between people involved, like
decision making or issue resolution. Thus you will be able to
directly control, coordinate and influence why things happen,
instead of managing what should happen.
Build your own App
Build your own App without any need for programming.
Or extend the existing Apps with your own form fields and rules.
Just download the App's Casebook, which is in fact a Microsoft Excel
File, and fill-it-out. This way you define your own, new casetype
including new tabs, fields and rules. Create a new Case in Bimixs,
select the casetype "Create new Casetype" and follow the
instructions in the forms tab. Upload your Casebook and your
definitions will be parsed and will generate a new casetype
according to your definitions. When the casetype is ready for
use, Bimixs notifies you and you can start working directly.
Create new cases and classify them with your new casetype.